Avis des clients Grand Hotel des Terreaux Lyon : Hotel Lyon

Mise en route accidentelle de l'alarme incendie vers 7 H. du matin et début de panique en étage. Aucune explication fournie sur cet incident!

The swimming pool in the breakfast room was somewhat strange, as this also gave high temperatures

- parfois l'odeur des écoulements dans la sdb - il serait plus agréable que les murs de la cour intérieure aient reçu un petit coup de peinture; ceci éclairerait les chambres

The staff were very nice but not helpful. I had to prompt them to help me find a restaurant for dinner - they were not very forthcoming with their assistance. I also found the pool to be too cold. This was a feature thatattracted me to your hotel and I was disappointed when I discovered it was too cold to use. The change facilities were difficult to use and very cramped. I also would have liked more info on your website about the parking arrangements you have agreed with one of the major parking lots in the city. Lyon is not a driver friendly city and I would have found any information you could have put in your website (including your parking deal and the bays out the front of the hotel to drop off your luggage) would have been greatly appreciated.